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Version: v3.6 (Not Supported)

Terminal / WAP Server

Alert can be used in connection with the terminal server Visual Access. To launch (and to close) automatically this application at the same time as Alert, it is necessary to define Visual Access like an external application (se e § 5.20 "External applications"), with positioning options of automatic opening and closing. This configuration is done automatically at the installation time when one chosen to install Alert and Visual Access together.

Visual Access responds to calls of remote terminals (PC with terminal emulation, videotext terminal...), through its own communication ports or through ports shared with Alert (if the response mode is defined as "Terminal server" in the modem parameters). It can also be activated at the time of a vocal communication (on incoming or outgoing call) by pressing the key "#" of the telephonic keypad (see § 8.1 "Vocal server"). Visual Access interacts with Alert to offer the following services:

  • Call acknowledgment (automatically after identification and authentication of the operator on the welcome page).
  • Consultation of alarms and instructions associated with, acknowledgment and mask/unmask of alarms.
  • Consultation of the event log.
  • Consultation of service messages sent to the operator.
  • Consultation of the file of the calling operator, with possible modifi cation of call numbers and selection of the active and relief numbers.
  • Consultation of the operator's schedule, from the current week until the last week of the 11th month.
  • Recording of a write report to the logbook.
  • Edition of the on call schedule (only by an operator belonging to a class of level 2). Visual Access also allows a direct interaction with the supervised application through a configurable tree of screens:
  • Menu screens, to browse through the tree.
  • Synoptic screens, to visualize and control some variables of the application.

Appendix

  • Screens to display text files. Visual Access offers at last the possibility of downloading files (to collect history for example) and uploading files (updating of software modules for example).