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Version: v5 (In Development)

ALERT - Add SIP Connection

Overview

Configuring a SIP (Voice over IP) connection in ALERT 4 requires two main steps: establishing a connection to the SIP system and creating a communication port.

Step 1 — Add a SIP Connection

  1. Open the Configuration menu
  2. Go to Communication > SIP Connections
  3. Add a new connection

SIP Tab

Your SIP provider supplies the following required parameters:

ParameterDescription
Telephone numberAssigned number from the provider
SIP addressSIP service provider address
User IDConnection credentials
PasswordConnection credentials
URI formatsip: number@address

SIP tab configuration

Connection Tab

Select the network interface to use for SIP communications.

Connection tab

Upon successful validation, the ALERT event log confirms registration with the provider.

Event log confirmation

Step 2 — Add a SIP Port

Once the connection is configured, add a SIP port to enable calling:

  1. Select the appropriate SIP connection
  2. Specify any necessary call prefixes
  3. Configure incoming call parameters
  4. Choose an answering driver or No response
  5. Reserve the port for incoming calls if needed

SIP port configuration

SIP port properties

note

A green LED indicator confirms proper port configuration. Multiple concurrent calls require additional SIP ports if the provider supports it. The vocal driver must be enabled in ALERT.

Green LED result